We hope the answers below cover most of your questions, but if not, get in touch!
Yes, absolutely! Whether you need one letter every few months, or invoicing support every day, our services are designed to be flexible around you and scale up or down when you need it.
At Lilley’s List we pride ourselves on efficiency, and finding digital solutions to common issues, and therefore we believe most services can be fulfilled fully remotely. Our VA’s are based across the globe and different time zones to support a global mindset, however we understand some organisations prefer support in person, and if this is the case, we are happy to help you identify someone in your local area that can support you face to face.
At Lilley’s List we charge an hourly rate starting from only £30 per hour for Virtual Assistant services and invoice on the last working day of the month for any time you have used that month.
There are no subscriptions, or minimum spend so you only pay for time you have used.
Our payment terms are 30 days from the date of invoice (for more info please request our terms of business!).
Once signed up, we will give you access to an app to communicate any work to be completed with your virtual assistant, and for them in turn to provide updates.
Or if you'd prefer to communicate through email or video call we can make that work too!
Our Virtual Assistant services are designed to be flexible around you, and we can work to meet your deadlines, but generally we will ask you to allocate a colour rating to each task based on how quickly you require it to be completed.
Red – 24-hour turnaround
Amber – 3-day turnaround
Green – 7-day turnaround
Ensuring the security of your company is of utmost importance to us at Lilley's List. We are happy to sign any non-disclosure agreement you deem necessary so we can work with your data, and will take every precaution to maintain your data privacy in line with GDPR regulations. We will also ask you to sign our terms of business when we start working with you. If you don't yet have an NDA prepared, why not let us create one for you!
We offer payment via bank transfer, credit card, or cryptocurrency (coinbase commerce).